Collection of Information
We may collect and hold Customer Information which you provide to us when you make a purchase and/or when you sign up to receive our communications. This information may include your name, email address, shipping and billing addresses and payment details.
We may also collect and hold Usage Data, which is general information about how you interact with our website, and may include information such as how you came to our website and which pages you visited on our website. Usage Data is collected using cookies and/or similar technologies.
We may also keep records of IP addresses to assist us in understanding the online behavior of our customers.
How We Use the Information Collected
We use Customer Information for processing and filing orders, for direct marketing, for sending communications to your email, and other activities involved in the day-to-day business operations of Ebony & Ivory Ltd . We may use Usage Data to help us understand the online behavior of our customers, and for remarketing. We may use web analytics to measure, collect, analyse and report on Usage Data to optimise customers’ experience on our website. We may also use Usage Data to better target and retarget our ads to interested customers.
Who we share the information with
We only share Customer Information with providers directly involved with online transactions or when you have opted in to receive direct marketing material. We share Usage Data with a number of third parties, including to handle payments securely, distribute direct marketing materials, connect to social networks, and to target advertising by sending your Usage Data to advertising partners. Usage Data is either collected directly by or disclosed to third parties during the course of a session on our website, or during advertising or marketing campaigns.
Information Transferred or Stored Overseas
Some of the other providers are located overseas and Usage Data disclosed to them may be stored on servers located overseas. Although Ebony & Ivory Ltd operates out of Hong Kong, some information may be stored on servers located overseas and/or managed by third parties. While we do our best to ensure that those other providers, and any third party server provider used by Ebony & Ivory Ltd, manage any personal information contained in the Usage Data, and any Customer Information, in substantially the same way as required by the Privacy Laws in Hong Kong, we will not be responsible if they fail to do so, nor will we be obliged to take steps to ensure that those other providers comply with Hong Kong Privacy Laws. By continuing to use our websites, you consent to your information being provided to, and used by, other providers located overseas.
For further information about how each of the other providers referred to above handles personal information, we recommend that you visit their respective websites to read their respective privacy policies.
Access to Your Personal Information
For information about access and correction of your personal information, or if you have any concerns about how we manage your information, please contact us at xxx .
Your withdrawal of consent for us to use your information for certain purposes may mean that we can no longer provide our services to you. For example, many of the services of the other providers referred to above are integral to our online sales model, and any refusal to disclose Customer Information is likely to prevent us from being able to complete online transactions with you.